Recent Cyber Monday deals from HP extended the offer of a free Nook. But the small print suggests that free isn't always free. Read on and learn the best way to shield yourself.
Not really free
Whenever you see a deal for something free, be wary. Nothing is really free. Brian is a consumer who got a new Ultrabook with a totally free Noon e-reader as part of a Cyber Monday sale. He was looking for a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Not a special problem
Brian is not the first consumer to see this sort of issue. The customer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the expense of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a free Nook obtained through such holiday promotions, and the customer "will not receive the $106 they were charged for (the Nook)."
Nook not a totally free purchase
HPs small print explained that the Nook was priced with the laptop meaning it is not actually free at all. The consumer had to cover it based on the terms of the transaction.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That does not take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free isn't really always free. Read the fine print!
Not really free
Whenever you see a deal for something free, be wary. Nothing is really free. Brian is a consumer who got a new Ultrabook with a totally free Noon e-reader as part of a Cyber Monday sale. He was looking for a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Not a special problem
Brian is not the first consumer to see this sort of issue. The customer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the expense of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a free Nook obtained through such holiday promotions, and the customer "will not receive the $106 they were charged for (the Nook)."
Nook not a totally free purchase
HPs small print explained that the Nook was priced with the laptop meaning it is not actually free at all. The consumer had to cover it based on the terms of the transaction.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That does not take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free isn't really always free. Read the fine print!
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