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Hindrances Of Ebilling For Law Firms

By Jessica Graham


Sending invoices as written documents is prevalent among many legal institutions. Despite efforts to introduce the advantages of Ebilling for law firms, adoption has been slow. Various reasons have been attributed to this. Besides the fear of change, several other causes have been discussed in the paragraphs below.

One limiting factor of electronic invoicing is the complexity associated with its operation. Unlike paper-based methods where anybody can handle, one must be trained on how to operate these systems. Even after training it still is not easy. Particularly, complexity is brought about by numerous clients serviced by a single legal company. Each client has their specifications that must be adhered to. Therefore, specialists need to keep learning about new applications as preferred by their customers.

There are no standard protocols defining how such applications should look like as well as what functions must be attained. These leaves each legal companies having their own customization of systems. This adds to the complexity of such systems. It is a requirement that customers have customized codes to help them collect and upload data.

Suppose such a company has many customers with different applications. It means specialists need to learn how to use all those platforms. On top of this, each consumer must have their own customizable codes which further complicates digital invoicing. Unfortunately, it never gets easy. As corporate increase their customers, the software becomes more complicated.

Another challenge lies in the invoicing process. It is expected the use of electronic debiting will be more complicated as more customers need it. It takes approximately one month to host one customer online. If such a client is using an application from a familiar seller, that process is much simpler, unlike if the application is all new. Averagely, a single debiting process takes eight steps to complete. This is different for paper debiting where after being reviewed by an attorney, what follows is printing, packaging in envelopes and mailing to clients.

If a customer is already hosted, charging process follows eight stages. At first, experts print out a copy of clientele document. This is shared with an attorney for review. The lawyer sends back that document having made minor or major observations. In case of presence of changes, specialists make adjustments manually. Afterward, they scan that document and upload it for the customer to review. If a consumer is satisfied with the content, experts document this. If otherwise, that process has to be repeated.

Lastly, electronic debiting is time-consuming. Imagine having 100 customers each with their expectations. A lot of time will be needed to satisfy all of them. Companies must, therefore, have numerous dedicated specialists to handle this. If they are ineffective such that progressions are rejected a number of times, most procedures in that organization will be delayed.

There is hope, however, in the end. Digital systems have become simpler as specialists get used to processes. Instead of clinging to the paper-work in fear of change, companies must brace themselves to counter these limitations. They may consider hiring a number of specialists as well as bench-marking successful companies. As a matter of fact, more clients are shifting from papers to electronic invoicing.




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